Impact of Management on Organizational Performance Among Humanitarian Projects in Bulawayo, Zimbabwe
Loading...
Date
2020-07
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Tangaza University College
Abstract
Many humanitarian projects operating in Bulawayo have either closed or reduced
operational activities. This has negatively affected the beneficiaries. This study addressed
the impact of management on organizational performance among humanitarian projects
in Bulawayo, Zimbabwe. The study investigated where the impact of management is
emanating from, discussed the managerial practices used by humanitarian projects in
their endeavors to bring about sustainable transformation in communities, explored issues
prompting human resource performance in humanitarian organizations, examined the role
of financial resource management in humanitarian projects and established ways of
addressing the impact of management on organizational performance among
humanitarian projects. The researcher used descriptive survey design. This study was
directed by two theories: Systems Theory and Social Exchange Theory. The target study
population was 554. Respondents were human resource managers in humanitarian
projects, project managers, beneficiaries and local community leaders. Sample size was
228 participants but with a response rate of 202 respondents. Data was collected through
questionnaires comprising open-ended and closed-ended questions, interview schedules
and focus group discussions. Structured questions supplemented the questionnaires.
Secondary data was collected by reviewing empirical studies. The study used mixed
methods (qualitative and quantitative) to analyze data. Quantitative data was analyzed
using Statistical Package for Social Science (SPSS) version 23. Qualitative data was
analyzed using thematic analysis. The study established that humanitarian organizations
in Bulawayo, Zimbabwe are faced with mismanagement of resources, both human and
financial, lack of communication and a lack of community involvement in the projects.
The study recommends employee training and involvement in decision-making processes
as a way of increasing productivity and efficiency. The study also recommends local
community involvement in development projects for authentic social transformation.
Description
Keywords
Management on Organizational Performance, Humanitarian Projects