Browsing by Author "Lainah Changambika, Angeline"

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    Impact of Management on Organizational Performance Among Humanitarian Projects in Bulawayo, Zimbabwe
    (Tangaza University College, 2020-07) Lainah Changambika, Angeline
    Many humanitarian projects operating in Bulawayo have either closed or reduced operational activities. This has negatively affected the beneficiaries. This study addressed the impact of management on organizational performance among humanitarian projects in Bulawayo, Zimbabwe. The study investigated where the impact of management is emanating from, discussed the managerial practices used by humanitarian projects in their endeavors to bring about sustainable transformation in communities, explored issues prompting human resource performance in humanitarian organizations, examined the role of financial resource management in humanitarian projects and established ways of addressing the impact of management on organizational performance among humanitarian projects. The researcher used descriptive survey design. This study was directed by two theories: Systems Theory and Social Exchange Theory. The target study population was 554. Respondents were human resource managers in humanitarian projects, project managers, beneficiaries and local community leaders. Sample size was 228 participants but with a response rate of 202 respondents. Data was collected through questionnaires comprising open-ended and closed-ended questions, interview schedules and focus group discussions. Structured questions supplemented the questionnaires. Secondary data was collected by reviewing empirical studies. The study used mixed methods (qualitative and quantitative) to analyze data. Quantitative data was analyzed using Statistical Package for Social Science (SPSS) version 23. Qualitative data was analyzed using thematic analysis. The study established that humanitarian organizations in Bulawayo, Zimbabwe are faced with mismanagement of resources, both human and financial, lack of communication and a lack of community involvement in the projects. The study recommends employee training and involvement in decision-making processes as a way of increasing productivity and efficiency. The study also recommends local community involvement in development projects for authentic social transformation.